By a Gallup study, only 2 out of 10 employees agree that their performance is managed in a way that encourages them to do outstanding work. How do you turn this around? We suggest moving from standard performance management to performance development. Managers can learn to coach employees, shifting how employees work.
This article will teach you what to consider when moving to performance development.
Table of Contents
Set goals
Setting goals is vitally important and can significantly impact employee performance.
There are several factors managers need to consider when they set expectations:
● you need to track progress and offer feedback
How to set goals properly?
There are a couple of things managers should keep in mind. Here are some helpful pointers:
2. Align the goals with the team and company work. By ensuring that goals align with team and company work, you can ensure that both teams and individual employees are more productive. Whenever feasible, you should link goals for employees to the company’s overall strategy—this way, you can demonstrate how individual performance contributes to the big picture.
3. Consult the employees. Employees should participate in their development by working together to set appropriately challenging and well-defined goals. In addition, involving employees in the goal-setting process is beneficial because it makes the goals more personal and motivating.
Create accountability
In simple words, accountability is how people take responsibility for their actions. In the workplace, accountability often gets a bad rep. Because of the top-down approach, employees tend to distrust their leaders, which often leads to discouragement.
To eliminate negative connotations, companies must establish a positive accountability culture. You can use the bottom-up management approach. The goal-setting, project-creating, and task-assigning processes are mainly driven by employee feedback. Employees can participate.
To create an accountability culture in business, the manager should:
Make sure to accomplish the following when executing reviews:
4. Consider the employee’s development. The aim is to help the employee grow, so evaluating their skills and the progress toward their development goals is essential.
Continually coach
It is difficult for managers to remain aware of everything that occurs over a year in the context of goals and performance. Continuous coaching is a much better alternative—it enables managers to alter goals and expectations as needed and better grasp how workers perform. It also helps managers and employees establish better relationships, resulting in increased performance and more powerful feedback conversations.
However, providing effective feedback requires more than just words. Managers must ensure these conversations don’t feel like micromanagement and don’t focus too much on the past. They should review performance and provide feedback, but the main subject of the conversation should be the future: improving effectiveness and discovering fresh opportunities. This will prevent the conversations from becoming too negative and sapping the motivation of their employees.
Focus on strengths
Rather than concentrating on problems and shortcomings, strengths-based coaching emphasizes strengths and successes. Managers should concentrate on their employees’ strengths, alter their goals and objectives to fit them, demonstrate how to use those goals to achieve them, determine what they are proficient at, and think of methods to improve them. Organizations may also use the same strategy when considering their teams—identifying what they are good at and what it requires to ensure the most remarkable result.
You can use a skills matrix to determine which skills the employees are great at and assign the tasks accordingly. Providing frequent feedback and focusing on strengths can increase employee engagement and performance.
Having the right people to accomplish these objectives, however, is critical. Good leaders are those who not only have the necessary expertise in their field but also know how to mentor others and help them learn. Excellent mentors should be the foundation of your performance development programs.
You must help other workers, such as managers you may already have, improve their coaching skills. You should see these skills as crucial in the current job market and design a method for them to learn what they need. By doing this, you will help everyone improve and make another stride toward an environment where individuals can take responsibility for their performance.
Conclusion
Creating a healthy, friendly workplace full of engaged, collaborative people is easier than you might think—and performance development can help you accomplish it. Setting clear goals and continually coaching your employees through them while holding them accountable and focusing on their strengths are the elements of the success formula with best 360 feedback providers.